Our Policies in Quincy MA

At Brown Family Chiropractic, we are committed to providing every patient with professional, respectful, and timely care. To ensure a smooth experience for all clients and staff, we have outlined a few important policies regarding appointment cancellations, late arrivals, client conduct, and privacy. Please take a moment to review these guidelines so we can continue to offer the highest standard of service in Quincy MA.

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Cancellation / No Show Policy in Quincy MA

If you have an appointment, this time is reserved exclusively for you. In the event that you must cancel your appointment, we require a 24-hour advance notice. This is a courtesy to our staff members and allows us to better accommodate the needs of other clients.

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Late Arrival Policy

Arriving late will deprive you of valuable service time. As a courtesy to the next guest, your treatment will end at the time originally scheduled.

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Customer Responsibility

Brown Family Chiropractic operates strictly as a wellness center. Inappropriate behavior or language will result in immediate termination of the session with FULL payment due. Such incidents will be reported to the proper authorities.

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Privacy

Your personal health history and session notes are kept confidential in your file and will not be shared with others unless requested by you. Copies of your file will be provided upon written request. Additionally, your email and home address are used for the purpose of notification concerning policy changes, updates, and special offers. If you wish to be removed from our mailing list, please send your letter of request to: Brown Family Chiropractic, 250 Copeland Street, Quincy, MA 02169.